[Computershare]Storage Engineer - (160002MV)Description

Storage Engineer - (160002MV)Description

Computershare Technology Services

CTS Oceania Infrastructure provides architecture, implementation and support for all the systems and networks that our products and services run on in the Oceania region supporting our wider Computershare share registry business. We currently have approximately 60 IT staff in the Infrastructure team mostly located in the Yarra Falls location and supporting 2500 users among 18 office locations. 

CTS Globally have approximately 1000 employees, with approximately half of them in Oceania and the other half split between the Americas and EMEA regions. Each region is split into 3 major divisions; Infrastructure Services, Business Services and Development Services. Additionally there are 2 Global Development teams, mostly located in Yarra Falls.

Each region is responsible for supporting the technology within its region, while working closely with the other regions to ensure global consistency among technology standards and implementations. Each region has one main data centre split between two physical sites as well as several smaller machine rooms at remote locations. As the bulk of Computershare development is performed in Australia, there is a heavy development focus and support load for the Oceania regional Infrastructure team. 

The Role

We are seeking an experienced storage engineer on a full time permanent basis to manage and monitor our storage and SAN environments within the Oceania region. As the successful candidate you will be responsive to customer needs and work cooperatively with other CTS technical support teams to ensure a high level of customer service. This includes collaborating with team members and colleagues to learn understand and communicate information effectively. 
Within the role core hours will be 8am to 5pm, Monday to Friday however there is an on-call component which requires after hour and weekend support.

The Storage Engineer’s function resides within the Technical Management Team, reporting to the Storage Team Lead. The role is responsible for the following:

Managing and monitoring of storage and SAN environments requiring expert knowledge of SAN and Storage infrastructures
Storage provisioning and decommissioning of obsolete data including but not limited to zoning and volume creation and ensuring available storage capacity for new data
Ensure the data are highly accessible and recoverable
Administration and performance analysis of the storage and SAN environment
Developing and improving process and procedures supporting the storage team, including process automation where appropriate and maintaining procedures and knowledge repository
Coordinating, investigating, documenting and resolving issues that are related to the storage and SAN environments
Using SAN, Block Array, and NAS management tools to analyse performance bottlenecks and identify congestion or slowdowns and take appropriate action to resolve
Using and maintaining storage software products (Unisphere, MPIO, SE, Powerpath, SolarWinds)
Storage Consolidation / Thin Provisioning- Data Analysis, Block Virtualization, Data Protection, Data De-Duplication
Managing EMC solutions (VMAX, VNX, VNXe, Clariion and DD products)
Managing Cisco, Quantum, HP and Dell solutions ( MDS9519, MDS9148 and MDS9124e, fabric interconnects)(Scalar i500, i40 and SKM products) (MSA, MSL and VTL products) (EqualLogic products)
Serving as a Subject Matter Expert on Storage and SAN Technologies
Planning, coordinating, and upgrading components of the Storage and SAN as needed with software, hardware and microcode upgrades. Working with vendors as needed
Undertake project work allocated to you by the Team Lead or Manager and work on assigned day to day tasks.
Participate in DR exercises and scheduled Change Windows including after-hours
Works closely with customers to meet storage needs

Skills and Experience

Previous commercial experience as a storage engineer, preferably within AIX and Linux managing storage of 1 Petabyte or above
Tertiary level qualification within computer science, business or related discipline 
Commercial experience within the ITIL framework
Strong understanding of storage systems, controllers, replication technologies, SAN fabrics, host connectivity and Operating Systems. 
A strong understanding of operating environments that access storage e.g. Unix, VMS, vSphere and Windows
Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of technologies.
Ability to influence and build productive relationships with industry providers and stakeholders

For more information relating to this position, please contact Kendra Cheesman on 03 9415 5455 or to apply click on the apply button and follow the application process.

Computershare embraces diversity and encourages applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of the job.

Computershare may conduct a criminal background check on applicants subject to current legislation.



Primary Location

: AU-Victoria

Work Locations

Melbourne - Yarra Falls 
Yarra Falls, 452 Johnston Street  
 Abbotsford 3067


: Information Technology


: Regular Full-time

Job Posting

: Oct 19, 2016, 12:24:52 PM

Unposting Date

: Oct 28, 2016, 11:59:00 PM

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