Job

Carsales - Systems Administrator

The Role

The Systems Administrator role is a generalist role which supports the carsales network systems and infrastructure on a day to day basis in a positive and constructive manner. This can often be a busy, dynamic yet challenging position! The Systems Administration team work closely to provide the business with onsite coverage between the hours of 8.00am to 6.00pm Monday to Friday. The successful incumbent will be rostered within these hours to ensure coverage within the team at all times. This position also requires some after hours and on-call support will be required from time to time to fulfil the requirements of this position.

What You’ll Do

Server and Infrastructure Management:

Accurately update the support ticketing application in a timely manner
Provide advice on hardware and software products
Diagnose and repair computer and network hardware, escalate as required, to manager, vendor or to othwr members of the Sys-Admin team.
Resolve issues in a timely manner
Provide a positive customer experience
Prioritization of tasks
Provide solutions that are both economical to the business and in line with company culture and budget 

Support and Maintenance:

Identify potential problem areas and define and institute corrective measures
Maintaining systems to ensure accurate data
Execution of business procedures to ensure systems are kept up to date
Perform Installation of servers and software as required
Support of telecommunications devices within the business working with carriers as required to ensure satisfactory outcomes
Support of network and storage devices within the business and working with vendors as required to ensure satisfactory outcomes
Document and maintain operational procedures
Provide support to operations and development teams

Other:

Ensure the Infrastructure team provides accurate, positive and timely support to the business
Prioritization and communication of priorities in regard to task completion for the team
Provide solutions that are both economical to the business and in line with company culture and budgets.

Experience and Qualifications

A tertiary qualification in computers or an equivalent combination of relevant experience and/or education or training
Minimum 5 years relevant experience in a systems administration role
Extensive knowledge of server operating systems such as Windows, Linux and OSx
Detailed Knowledge of Exchange and Microsoft based communication platforms
Detailed Knowledge of Active Directory and group policies
Extensive knowledge of Storage Area Networks
Extensive knowledge of backup platforms such as Commvault
Experience in virtual compute environments, Vmware, HyperV, Open Stack
Experience in cloud computing (AWS/Azure)
Managing and troubleshooting TCP/IP networks in a LAN and WAN environment
High level of administrative and organisational skills including the ability to prioritise workload in a busy IT environment
Ability to work independently as well as part of a multi-disciplinary team
Well-developed communication skills
Able to write clean and precise documentation, with easy step-by-step instructions
Experience in container based computing.

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